Chatbase covers more channels, including voice and phone. For a website chatbot, Chat Buddy answers several times more conversations for the money.
Chatbase is a mature AI agent platform. Besides the website widget it runs on WhatsApp, Instagram and Messenger, offers voice agents that answer phone calls, and connects to help desks such as Zendesk and Intercom on its higher plans.
What each plan costs, what it includes, and what that works out to for every 100 conversations your assistant answers.
| Product | Plan | Per month | Included per month | Per 100 conversations |
|---|---|---|---|---|
| Chat Buddy | Starter | $20 | 1,000 AI replies | $10 |
| Pro | $50 | 5,000 AI replies | $5 | |
| Business | $80 | 20,000 AI replies | $2 | |
| Chatbase | Hobby | $40 | 700 AI replies | $28.57 |
| Basic | $150 | 4,000 AI replies | $18.75 | |
| Business | $500 | 15,000 AI replies | $16.67 |
Public prices in USD, billed monthly, excluding VAT. Products that count AI replies are converted at 5 replies per conversation. Competitor prices are taken from their public pricing pages (Chatbase checked October 30, 2026) and may have changed since.
| Feature | Chat Buddy | Chatbase |
|---|---|---|
| Answers from your website, products and documents | Yes | Yes |
| WooCommerce product sync | YesPlugin included, no add-on | NoShopify only |
| Takes orders in the chat | Some plansPro and Business plans | Not listedNot listed on their pricing page |
| Lead capture | Yes | Yes |
| Hand the chat over to a person | Yes | Yes |
| Replies in the visitor’s language | Yes | Not listedNot listed on their pricing page |
| Remove the vendor’s branding | Some plansBusiness plan | Paid add-on$1,188/year add-on |
| Websites / chatbots per account | Yes1 / 3 / 5 by plan | Some plans1 agent per plan, extra $300/year |
| Team members | Yes1 / 3 / 5 by plan | Yes2 / 3 / 5 by plan |
| WhatsApp, Instagram and Messenger | NoWebsite widget only | Yes |
| Voice and phone agent | No | Some plansBasic plan and up |
| Free plan | No7-day free trial, no card needed | Not listedNot listed on their pricing page |
“Not listed” means Chatbase’s pricing page did not mention the feature when we checked on October 30, 2026; it may still exist. Spotted a mistake? Tell us and we will correct it.
Yes, per conversation. Chat Buddy’s plans cost $20, $50 and $80 a month for 1,000, 5,000 and 20,000 AI messages. Chatbase costs $40, $150 and $500 a month for 700, 4,000 and 15,000 message credits, billed monthly.
Yes. Chat Buddy learns from your website pages, uploaded PDFs, CSV product lists and JSON exports, and the WordPress plugin syncs pages and WooCommerce products automatically. Setup help is free on every plan.
No. Chat Buddy is a website chat widget. If WhatsApp, Instagram or a voice agent matter more to you than price per conversation, Chatbase is the better fit.
See all the best Chatbase alternatives →
Chatbase is a trademark of its owner. Chat Buddy is not affiliated with or endorsed by Chatbase. Information is taken from Chatbase’s public website as of October 30, 2026.
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