Chat Buddy

AI chatbot for tour operators: Help travelers find the right tour, in their language

Import your tours as structured listings and Chat Buddy helps travelers find the right one, answers questions about what’s included, and collects booking requests with their preferred dates, in the traveler’s own language.

  • Live in about 10 minutes
  • No developer needed
yourtours.com

Chat Buddy

Online

Hi! 👋 Where would you like to go?

¿Tenéis excursiones de un día a la costa?

¡Sí! Tenemos 2 excursiones de un día a la costa, desde 45 €. ¿Para qué fecha os interesa?

Your travelers are in every time zone

Travelers plan trips from all over the world, at all hours, and often in a language that isn’t yours. Questions about pickup points, what’s included or whether a tour suits children pile up overnight, and every slow reply is a booking that might go elsewhere.

Chat Buddy answers instantly in the traveler’s language, using your own tour details. Visitors can filter your tours by asking, and when they are ready, the assistant collects their details and preferred date and emails your team.

Questions it answers for your travelers

  • “Is hotel pickup included?”
  • “Is this tour suitable for children?”
  • “What should I bring?”
  • “Do you have tours in English or Spanish?”
  • “What is your cancellation policy?”
  • “Is there availability next Tuesday?”

What Chat Buddy does for you

  • Tours as searchable listings

    Import your tours as structured JSON, and travelers can filter them in the chat by the details you include, like destination, duration or price.

  • Multilingual by default

    Choose up to 1, 5 or 10 of 44 languages for your widget. Chat Buddy answers in the language each traveler writes in, and switches when they do.

  • Booking requests in the chat

    The assistant collects contact details and the traveler’s preferred date, then emails your team to confirm.

  • Live availability with custom skills

    Connect a custom skill to your booking system and the assistant can check live information instead of relying only on static content.

Set up in three steps

  1. 1

    Import your tours

    Upload your tours as structured JSON and add your FAQ and policy pages by URL.

  2. 2

    Pick your languages

    Choose the languages for your widget’s buttons and welcome message, and set the tone of your assistant.

  3. 3

    Go live

    Paste one line of code into your website, or let our team set it up for you.

Frequently asked questions

Can the chatbot answer in my travelers’ languages?

Yes. Chat Buddy answers in whatever language the traveler writes in, even ones you haven’t set up. Choose up to 1 (Starter), 5 (Pro) or 10 (Business) of 44 languages for a fully translated widget.

Can it take tour bookings?

Chat Buddy collects booking requests with the traveler’s contact details and preferred date, and emails you so you can confirm.

Can it check real-time availability?

Yes, with a custom skill connected to your own booking system. Without one, it answers from the tour information you provide.

How do I add my tours?

Import them as structured JSON listings, so visitors can filter by the fields you include, and add your other pages by URL or as PDFs.

Ready to let your website do the talking?

Create your workspace, connect your site, and watch the first conversations come in today.