Chat Buddy learns your product catalog, shipping and return policies, then answers shoppers instantly with exact names, prices and stock. When they are ready to buy, it can take the order right in the chat.
Chat Buddy
Online
Hi! đź‘‹ Ask me anything about our products.
Do you ship to Germany?
Yes! Delivery to Germany takes 3–5 business days, and shipping is free on orders over €50.
A shopper who can’t find out whether a product fits, ships to their country or can be returned usually doesn’t email you. They leave. And the same handful of questions keeps arriving in your inbox long after you have gone home.
Chat Buddy answers those questions the moment they are asked, using only your own catalog and policies. It doesn’t invent answers: if something isn’t in your content, it says so and adds the question to your knowledge gaps list, so you know exactly what to add next.
Import products by CSV, add pages by URL, or sync a WooCommerce store. Answers use your exact product names, prices and stock.
The assistant collects items and delivery details, saves the order and emails you the moment it lands.
Pro & Business
Choose up to 1, 5 or 10 of 44 languages for your widget. Chat Buddy answers each shopper in the language they write in, even ones you haven’t set up.
Track conversations, outcomes and orders in one dashboard, and see every question your assistant couldn’t answer.
Upload a product CSV, add your shipping and returns pages by URL, or install the WordPress plugin for WooCommerce.
Set the tone, the topics it should avoid and when it should hand a chat to you.
Add the widget to your store and Chat Buddy starts answering shoppers straight away.
Any platform where you can add one line of code to your site. WooCommerce stores can use the WordPress plugin for automatic product sync; other stores can import products by CSV or add pages by URL.
Yes. A custom skill can connect Chat Buddy to your own system, so it can look up live order status, stock levels or delivery estimates.
You get an alert in your dashboard and can take over the conversation in the same chat window. You also get an email.
No. Chat Buddy answers only from the content you give it. If it doesn’t know, it tells the shopper and the question appears in your knowledge gaps list.
Create your workspace, connect your site, and watch the first conversations come in today.