Chatbase is a capable AI agent, but its credits get expensive and removing its branding costs extra. Here are 4 alternatives, compared on what you pay per conversation and on who each one suits.
We make Chat Buddy, so we list it first. Every price comes from each product’s public pricing page, and every entry says who it is best for, including when that is not us.
| Product | Plan | Per month | Included per month | Per 100 conversations |
|---|---|---|---|---|
| Chat Buddy | Starter | $20 | 1,000 AI replies | $10 |
| Pro | $50 | 5,000 AI replies | $5 | |
| Business | $80 | 20,000 AI replies | $2 | |
| Chatbase | Hobby | $40 | 700 AI replies | $28.57 |
| Basic | $150 | 4,000 AI replies | $18.75 | |
| Business | $500 | 15,000 AI replies | $16.67 | |
| Tidio | Lyro AI Agent | $39 | 50 AI conversations | $78 |
| Crisp | Mini | $45 | ~90 AI conversations | $50 |
| Essentials | $95 | ~450 AI conversations | $21.11 | |
| Plus | $295 | ~1,350 AI conversations | $21.85 | |
| ChatLab | Start | $18 | 2,400 AI replies | $3.75 |
| Grow | $95 | 11,000 AI replies | $4.32 | |
| Scale | $360 | 50,000 AI replies | $3.60 |
Public prices in USD, billed monthly, excluding VAT. Products that count AI replies are converted at 5 replies per conversation. Competitor prices are taken from their public pricing pages (Chatbase checked October 30, 2026; Tidio checked October 30, 2026; Crisp checked October 30, 2026; ChatLab checked October 30, 2026) and may have changed since.
Best for: Businesses that want an AI assistant answering on their own website, with WooCommerce sync and order taking, at a low price per conversation.
From $20/monthFrom $2 per 100 conversations
Best for: Small online stores that want a live-chat team inbox, with AI as an extra.
From $39/monthFrom $78 per 100 conversations
Best for: Human support teams answering chat, email and social messages from one shared inbox.
From $45/monthFrom $21.11 per 100 conversations
Best for: The lowest price per conversation on small plans, plus social channels and voice.
From $18/monthFrom $3.60 per 100 conversations
Per conversation, ChatLab’s small plans and Chat Buddy’s Business plan are the cheapest in this comparison, at a few dollars per 100 conversations. Chatbase works out at $16.67 or more per 100 conversations on its public plans.
Chat Buddy includes a WordPress plugin that syncs pages and WooCommerce products on every plan, and takes orders in the chat on Pro and Business. ChatLab sells WooCommerce as a $30/month add-on, and Chatbase connects to Shopify but not WooCommerce.
Tidio, Crisp (Essentials and up) and ChatLab (Grow and up) cover social channels. Chat Buddy is a website chat widget only.
Chatbase, Tidio, Crisp, and ChatLab are trademarks of their respective owners. Chat Buddy is not affiliated with or endorsed by any of them.
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